Privacy Policy

Effective August 20, 2026

Chelly Inc. (“Chelly,” “we,” “us,” or “our”) provides construction estimating and project‑management software. This Privacy Policy explains what information we collect, how we use it, and the choices you have. It applies to our web application, our mobile applications, and any related services (together, the “Service”).

1. Information we collect

• Account information — your name, job title, email address, office phone, and mobile phone number, provided by you or by an administrator at your company when your account is created.
• Content you create — projects, plans, estimates, daily logs, punch items, safety reports, time and material tickets, photos, videos, and other records you enter into the Service.
• Messages you send — the messages you post to a project conversation, so the people on that job can read them.
• Location — when you clock in or out, and when you take a photo, the mobile app records the device’s location at that moment so the record shows where the work happened. Location is collected only while the app is open and in use. The app never tracks your location in the background.
• Device identifiers — a notification token and a label identifying the app installation on your device, used to deliver push notifications and to keep one sign‑in session per phone.
• Usage and device information — log data such as IP address, browser or device type, and timestamps, used to operate and secure the Service.

We do not use advertising networks, analytics services, or crash‑reporting services in our mobile apps, and we do not track you across other companies’ apps or websites.

2. Permissions the mobile app asks for

The Chelly Jobsite mobile app asks for the following, and only uses them for the purpose described. You can refuse any of them, or withdraw them later in your phone’s settings; the rest of the app keeps working without them.

• Camera and photo library — to take a photo or video on site, or choose an existing one, and attach it to a daily log, punch item, safety report, or time and material ticket.
• Microphone — to dictate into a text field instead of typing. Speech is turned into text by your phone’s own speech recognition; we receive only the finished text, never a recording of your voice.
• Location, while the app is in use — to record where a shift was clocked in or out and where a jobsite photo was taken. There is no background location collection.
• Notifications — to tell you about work assigned to you, answers to your questions, and messages about your jobs.

3. How we use your information

• To provide, maintain, and improve the Service.
• To authenticate you and keep your account secure.
• To send you operational notifications about your work — including, where you have opted in, text messages (see “Text messaging” below).
• To comply with legal obligations and enforce our terms.

4. Text messaging (SMS)

If you provide a mobile number and check the SMS opt‑in box in your profile (on the web or in the mobile app), you agree to receive automated, account‑related text messages from Chelly — for example, a notification that an AI takeoff you uploaded is ready to review, or that a project needs your attention.

• Frequency: Message frequency varies based on your activity in the Service.
• Cost: Message and data rates may apply.
• Opt‑out: Reply STOP to any message to stop receiving texts, or turn the opt‑in off in your profile at any time. Reply HELP for help.
• Consent is not a condition of creating an account or using the Service.

5. How we share information

We share information only as needed to run the Service, with service providers who process data on our behalf under contract, and when required by law. We do not sell personal information, and we do not share it for anyone else’s advertising.

The providers we use:

• Hosting — our own servers, where your company’s data is stored.
• Google Firebase Cloud Messaging — delivers push notifications to your device.
• OpenFreeMap and OpenStreetMap — supply the map imagery shown behind a jobsite pin. Your location is not sent to them.
• Microsoft 365 — sends email from the Service.
• ClickSend — delivers the text messages you have opted in to.
• Anthropic — reads construction drawings that someone at your company uploads on the web, to produce a takeoff. This is used on the web application only; the mobile app does not send anything to an AI service. Uploaded drawings are not used to train anyone’s models.
• Intuit QuickBooks — exchanges accounting records, if your company connects it.

6. Data retention

We keep your information for as long as your account is active and as needed to provide the Service, meet legal obligations, resolve disputes, and enforce our agreements.

7. Security

We use administrative, technical, and physical safeguards designed to protect your information, including encryption of sensitive data at rest and access controls. No method of transmission or storage is completely secure, but we work to protect your information and continually improve our safeguards.

8. Your choices

You can review and update your profile information, including your mobile number and SMS opt‑in, at any time within the Service.

Access and deletion. You may request a copy of your personal information, or ask us to delete it, by emailing privacy@chellyinc.com. We respond within 30 days. Accounts are created and removed by an administrator at your company, so you can also ask them to close your account; where your employer owns the project records, we will keep those records and remove your personal details from them.

9. Children

The Service is intended for business use and is not directed to children under 16. We do not knowingly collect information from children.

10. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Effective” date above and, where appropriate, provide additional notice.

11. Contact us

Questions about this policy or your information? Contact Chelly Inc. at privacy@chellyinc.com.